FAQs

What you need to know

Got a burning question? It might be one we’re heard before. Have a scan of our FAQs before you pick up the phone – we’re way ahead of you.

Do you have car parking?
The post codes to the nearest car parks to the hotel are:

- LS1 4HT: NCP short or long stay at Leeds Rail Station  
- LS1 4AG: Q-Park Sovereign Square   

20% discount rate for our guests with NCP Short Stay at Leeds Rail Station car park. Your ticket must be validated in their office inside the train station, which is open 24hrs.

30% discount for parking at Q-Park Sovereign Square with code QHSS30 by booking directly via their website.

How far are you from the train station?
Not far at all. We have an entrance located within the train station directly into the hotel which means you do not have to step outside.

How far are you located from the city centre?
We are located in the city centre, our address is No1 City Square.

How far is the arena?
About a 15min leisurely walk, a taxi will take around 4 minutes and cost £7.00.

What time is check in?
Check in is from 3pm, but our concierge is more than happy to store you bags on arrival.

What time is check out?
Check out is 11am although we do offer a late check out service subject to availability for an additional cost.

What bar and restaurant do you have at The Queens Hotel?
The Queens Hotel features Cinnamon Kitchen Leeds, a modern Indian restaurant and bar by Celebrity Chef Vivek Singh, serving vibrant seasonal dishes made with locally sourced ingredients, alongside a curated selection of drinks, including hand-crafted classics and signature cocktails.

What are the opening hours of Cinnamon Kitchen Leeds?
Cinnamon Kitchen Leeds is open Monday to Saturday 12:00 PM to 1:00 AM, and Sunday 12:00 PM to 12:00 AM.

Can I make a reservation at Cinnamon Kitchen Leeds?
Yes, reservations can be made online via our website here, or by phone 0113 3917411.

Does Cinnamon Kitchen Leeds cater to dietary requirements?
Yes, we accommodate vegetarian, vegan, gluten-free, and allergy-friendly options.

Is Cinnamon Kitchen Leeds suitable for large groups or private events?
Yes, we can host private dining experiences and larger group bookings with advance notice. To enquire please contact us on hello@cinnamonkitchenleeds.co.uk.

Is Grand Pacific restaurant still open?
No, Grand Pacific has closed. The Queens Hotel now features Cinnamon Kitchen as its main restaurant and bar.

Do you have any leisure facilities?
We have a gym on site free for guests to use.

Can we leave our bags with us before check in or after check out?
Yes you can, our concierge team will store these safely for you.

What time does breakfast start?
Mon-Fri 6.30-9.30am, Sat & Sun 7.30-10.30am

Do you cater for dietary requirements?
Yes we do, please contact the hotel prior to arrival so we can arrange this for you.

How much is breakfast?
£16.95 per person.

Do you offer room service?
Yes we do. Room service is available until 9:30pm and drinks until 11:30pm.

What is the maximum number of people you can fit into your main function suite?
Our spectacular Ballroom is able to host 450 for a dinner dance, 500 for a conference meeting.

Spa available?
No sorry.

Do you provide feather pillows?
Yes, our standard bedding is feather duvets and pillows. Please advise us prior to arrival if you need hypoallergenic bedding.

What is the cancellation policy for rooms?
You can view the Cancellation & Amendment Policy for our rooms here.

Does the hotel have disabled access?
Yes, we offer a range of facilities for guests. Please contact our friendly customer care team for more detail 0113 243 1323.

How far are we from the airport?
We are 11 miles/18 km away from Leeds Bradford Airport, a taxi will cost around £25.00.

How long does it take on the train from London to Leeds?
2hrs, 18 minutes.

How frequent are the trains from London to Leeds?
There are over 30 direct services each day.

How far is the hotel from Manchester Airport?
57 miles, 1 hour, 5 minutes.

How far is the shopping centre?
Leeds Trinity Shopping Centre is on the doorstep, just a few short steps away.

Where can I get a map of the town centre?
Our Front office team will be able to assist you with maps for the surrounding area.

How far is Elland Road from the hotel?
2.4 miles, 8 minutes by car or a 40 minute walk… follow the crowd.

How far is Headingly Stadium for the Cricket and Rugby from the hotel?
2.6 miles, 11 minutes by car.

Where is the nearest electric vehicle charging point? 
You’ll find an EV charging point near the hotel on New Station Street.

Do you have any sustainability accreditations?
Yes. The Queens Hotel has achieved Double Gold status with Green Tourism and Green Meetings, recognising our commitment to environmental responsibility and sustainable operations. We also hold Silver status in the Greengage ECOsmart 2025 accreditation and have earned the globally recognised Green Key accreditation for meeting international sustainability standards.